Category Archives: Uncategorized

Customer Success Vs Customer Obsession

In this post, I talk about the challenges the traditional “on-prem” software companies face in transitioning to cloud and subscription based business model. While subscription business models are impacting every industry, I’d focus the post on B2B software companies only. … Continue reading

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Serverless – The “Uber” of cloud computing

It is interesting to see the rapid evolution of cloud computing models and the different computing abstractions that have come up in recent years. Operating systems abstracted hardware, virtual machines provided another layer of abstraction over hardware, containers and container … Continue reading

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New Productivity Suite in the Mobile Era – Who will be the Winner ?

In this blog post, I discuss the applicability of Christenson’s framework as outlined in his book “The Innovators Dilemma” to productivity suite market represented by products such as Word, Excel, Powerpoint. My analysis leads me to believe that the conditions … Continue reading

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Can Lync with SDN address user experience challenges ?

Microsoft Lync is a UC solution getting rapidly adopted by enterprises. However, deployment and user adoption of any UC solution, and Lync is no different, is very challenging. There are several benefits of a UC technology such as Lync. It … Continue reading

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